Privacy Policy

Privacy Policy

UPBEAT International School (hereinafter referred to as “the Organization”), as an entity that handles personal information in its business operations, recognizes the protection of personal information as an important social mission. We have established and operate the following privacy policy regarding the personal information we handle through our business.

1. Basic Policy on Handling Personal Information

  1. When acquiring personal information, we will specify the purpose of use as much as possible and acquire it within the scope necessary to achieve that purpose.
  2. When acquiring personal information directly from the individual in writing, we will inform you of the following and acquire personal information within the necessary scope:
    • The name and contact information of the Organization
    • Purpose of use of personal information
  3. Personal information will be used within the scope of the purpose of use to which the individual has consented. We will establish and implement procedures to take necessary measures to prevent the use of personal information beyond that scope.
  4. We will appropriately manage the acquired personal information and will not disclose it to third parties except in any of the following cases:
    • With the customer’s consent
    • When disclosing to contractors to whom the Organization outsources business to provide the services desired by the customer
    • When disclosure is required by law
  5. We will keep customers’ personal information accurate and up-to-date. To prevent unauthorized access, loss, damage, falsification, or leakage of personal information, we will take necessary measures such as maintaining the security system, developing a management system, and thoroughly educating employees, implement safety measures, and strictly manage personal information.
  6. To ensure the accuracy and safety of personal information, we will take all possible security measures.
  7. When outsourcing the processing of personal information to an external party, we will obligate them by contract not to leak or provide it to third parties, and we will implement appropriate management of the outsourced party.
  8. We will respond to requests and consultations regarding the personal information we hold when you contact our inquiry desk.
  9. We will comply with Japanese laws and other norms applicable to the personal information we hold, and we will review the contents of this policy as appropriate and strive to improve it.
  10. The Organization may update this privacy policy from time to time. Significant changes to the privacy policy will be posted on our website along with the updated privacy policy.
2. Information Acquired and Method of Acquisition
The information acquired by the Organization shall be as follows, depending on the method of acquisition.
 
Information acquired directly from customers Name, address, phone number, email address, date of birth, gender, nationality, preferred language, health condition, medical history, and other information necessary for medical treatment
Information acquired when customers access our services Device type, device identifier, browser type, IP address, Cookie
Information acquired through linkage with external services IDs used by customers in external services, and other information that customers have permitted to be disclosed to the linked party through the privacy settings of external services
3. Handling and Purpose of Use of Personal Information

Personal information acquired from customers will be used within the scope of the following purposes.
However, if the purpose of use is not included in the scope of the following purposes, information acquired directly from the individual will be used after obtaining the individual’s consent, and information acquired by other means will be used after announcing the purpose.

In addition, to measure the effectiveness of advertising, the Organization may acquire information on advertisements clicked before visiting our site from tools operated by third parties (such as click dates and advertising sites) and cross-reference it with application information.

Personal information related to medical service provision Used for providing medical services such as online consultations, in-person visits, and house calls, appointment management, payment processing, and related communications.
Personal information obtained through inquiries about our business and corporate information, document requests, applications for seminars/exhibitions, and sales activities such as phone calls, emails, direct mail, visits, and business card exchanges Used for providing information on our business, sales activities, survey requests, and business partner management.
Personal information regarding employees and retirees Used for employment and personnel management.
Personal information regarding job applicants Used for communication regarding selection and hiring decisions.
Personal information regarding email newsletter publication Used for managing email newsletter subscribers.
4. Disclosure of Personal Information
  1. Regarding personal information subject to disclosure (personal information for which we have the authority to respond to all requests for disclosure, correction, addition or deletion of content, suspension of use, erasure, suspension of provision to third parties, and notification of purpose of use; hereinafter referred to as “Disclosure, etc.”), the Organization will respond without delay to requests from the individual concerned.
  2. Regarding the Disclosure, etc. of personal information subject to disclosure, when a request for Disclosure, etc. is made by the individual, the Organization will carry out the Disclosure, etc. after verifying the identity of the individual.
  3. Regarding identity verification, the Organization verifies identity using one of the following methods:
    • Calling back the phone number already provided by the individual to confirm their identity.
    • Sending an email to the email address already provided by the individual and confirming their identity by having them reply to that email.
    • Confirming identity by verifying the name, address, phone number, and date of birth at the time of the procedure.
  4. For identity verification of a representative, we will respond after having the representative visit the Organization directly and present a driver’s license or passport, as well as a power of attorney.
  5. Regarding the procedure for responding to requests for Disclosure, etc., after verifying the identity, the Organization will mail a “Personal Information Disclosure Request Form” to the individual. Once the individual returns the “Personal Information Disclosure Request Form,” we will promptly respond to the Disclosure, etc. without delay. We will respond by phone or by sending a “Personal Information Disclosure Response Form” to answer the request. The Organization will not charge a fee for requests for Disclosure, etc.
5. Access Analysis Tools
  1. This site uses Google Analytics, an access analysis tool provided by Google.
  2. Google Analytics uses Cookies to collect traffic data.
  3. The collected traffic data is used solely for the purpose of analyzing site usage and providing other services. Traffic data is collected anonymously and does not identify individuals. You can refuse collection by disabling Cookies, so please check your browser settings.
  4. For more details, please refer to the following:
    https://policies.google.com/technologies/partner-sites
6. Contact Information

For inquiries regarding the Organization’s handling of personal information, please contact the following

Name UPBEAT International School
Location 3-18 Hachiban 2-chome, Atsuta-ku, Nagoya, Aichi 456-0059, Japan
Personal Information Protection Manager Saori Otsuka
Contact TEL: 090-6465-3135
Mail: clinic@upbeatinternatnalschool.com

 

Last Updated: August 5, 2026
UPBEAT International School
Representative Director: Saori Otsuka